Before you return any product, please contact us so we can help resolve things. If you would like to cancel your order for any products and return them you may do so at any point within 14 days from the day after receiving them. Shudian Ltd. will refund the full purchase price of the products including the delivery charges. However, if you are only returning part of an order no refund will be given in respect of the delivery charges. If you exercise your right of cancellation, you must return the products to Shudian Ltd. at your own expense and the items returned would have to be unused. If it is cards that you are returning, it must have the original envelope sold . From the date that the cards are received back we will refund you within 14 days back to the original payment method but, of course, we will try and do it as quickly as possible.